— TERMS & CONDITIONS —
1. Introduction
Welcome to M/S KADAM AUTOLINES (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our services, including website access, customer communication systems, WhatsApp Official API, RCS messaging services, and any related offerings.
By accessing or using our services, you agree to comply with these Terms. If you do not agree, you must not use our services.
2. Definitions
- “User” refers to any individual or entity using our services.
- “Services” include automotive-related offerings, customer support, and messaging communication via WhatsApp and RCS.
- “Platform” refers to any website, system, or communication channel operated by M/S KADAM AUTOLINES.
- “Third-Party Providers” include Meta (WhatsApp), telecom operators, and messaging gateways.
3. Acceptance of Terms
By using our services, you confirm that you have read, understood, and accepted these Terms. Continued use signifies acceptance of any updates or modifications.
4. Description of Services
M/S KADAM AUTOLINES provides automotive-related services, including vehicle sales, servicing assistance, customer communication, and notifications through WhatsApp Business API and RCS channels.
We reserve the right to modify or discontinue any service without prior notice.
5. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement under Indian law to use our services.
6. Account Registration
Certain services may require registration. You agree to:
- Provide accurate information
- Maintain confidentiality of credentials
- Notify us of unauthorized access
We reserve the right to suspend accounts with false or misleading information.
7. User Responsibilities
You agree:
- Not to misuse messaging platforms
- Not to send spam, abusive, or unlawful content
- To comply with all applicable laws including IT Act, 2000
Violation may lead to termination of access.
8. Payment & Billing Terms
Where applicable:
- All payments must be made in Indian Rupees (INR)
- Charges are subject to applicable GST
- Payments once made are non-refundable unless specified
9. Subscription Renewal & Termination
If subscription-based services are offered:
- Plans may auto-renew unless cancelled
- We reserve the right to terminate services for violations
10. Use of WhatsApp Official API & RCS
M/S KADAM AUTOLINES uses WhatsApp and RCS strictly in accordance with:
- Meta Business Messaging Policy
- Telecom regulations in India
Users must:
- Provide explicit consent before receiving messages
- Have the option to opt-out at any time
11. Message Delivery & Compliance Policy
We do not guarantee:
- Delivery of messages
- Read receipts or response rates
Messaging is subject to:
- Network availability
- Third-party platform policies
12. Intellectual Property Rights
All content, branding, logos, and communication templates belong to M/S KADAM AUTOLINES. Unauthorized use is strictly prohibited.
13. Confidentiality
Both parties agree to maintain confidentiality of shared information unless disclosure is required by law.
14. Disclaimer of Warranties
Services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service.
15. Limitation of Liability
M/S KADAM AUTOLINES shall not be liable for:
- Indirect or incidental damages
- Message delivery failures
- Third-party service disruptions
16. Indemnification
You agree to indemnify and hold harmless M/S KADAM AUTOLINES from any claims arising due to misuse of services.
17. Governing Law (India)
These Terms shall be governed by the laws of India. Jurisdiction lies in Kolhapur, Maharashtra.
18. Changes to Terms
We reserve the right to update these Terms at any time. Continued use constitutes acceptance of revised Terms.
19. Contact Information
M/S KADAM AUTOLINES
1243/65, Kadam Bajaj, Shivaji Udyam Nagar
Old Big Bazar Road, Kolhapur – 416008
📞 9881202131
📧 nileshkadamkb@gmail.com