A yellow and black signboard prominently displays the name 'ABUROAD' in both Hindi and English, along with additional text in red below. The sign is positioned on a platform with a tiled floor. Greenery is visible in the background along with a blue sky partially covered by clouds.

1. Introduction

M/S KADAM AUTOLINES values your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our services, including WhatsApp and RCS communication.


2. Information We Collect

a) Personal Information

  • Name
  • Phone number
  • Email address

b) Device Information

  • IP address
  • Device type
  • Browser details

c) Cookies & Tracking

We use cookies to enhance user experience.

d) Message Data

  • Messages sent/received via WhatsApp or RCS
  • Communication preferences

3. Purpose of Data Collection

We collect data to:

  • Provide automotive services
  • Send service updates and offers
  • Improve customer experience

4. Consent for WhatsApp & RCS Data Processing

By providing your contact details, you consent to receive communication via WhatsApp and RCS. You may opt out anytime.


5. Legal Basis for Processing

We process data based on:

  • User consent
  • Contractual necessity
  • Legal obligations

6. How We Use Collected Data

  • Customer support
  • Service notifications
  • Marketing (with consent)
  • Analytics and improvements

7. Data Retention & Deletion

We retain data only as long as necessary. Users may request deletion by contacting us.


8. Data Sharing with Third Parties

We may share data with:

  • Meta Platforms (WhatsApp)
  • Google services
  • Telecom operators

All partners comply with data protection standards.


9. Security Measures & Encryption

We implement:

  • Secure servers
  • Encryption protocols
  • Restricted access systems

However, no system is 100% secure.


10. Cookies & Tracking Technologies

Cookies help:

  • Remember preferences
  • Analyze traffic

Users can disable cookies in browser settings.


11. Data Transfer & Storage (India-based)

All data is stored securely and primarily within India, complying with applicable laws.


12. User Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Withdraw consent

13. Policy for Children

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.


14. Updates to Privacy Policy

We may update this policy periodically. Continued use implies acceptance.


15. Governing Law (India)

This policy is governed by Indian law. Jurisdiction: Kolhapur, Maharashtra.


16. Contact Information